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van it - france campervan rentals companies

Van IT

VAN-IT is the first campervan hire company in France for your travels and holidays ! Campervans holidays give you total freedom !! You go where you want, when you want!!

The campervan hire specialist in France for more than 10 years. We have campervans for every customer, every budget and every expectations, being the more serious possible and having high quality expectations.

Our Volkswagen California campervans are fully equipped for camping : 2 to 4 beddings, 2 cooking burners, sink + 50l water tank, a real fridge and even auxiliary heating for the winter !


Van IT Rental Terms

Terms and Conditions of Rent
The present terms and conditions of use apply exclusively between VAN-IT SARL (below "VAN-IT") and every person making a reservation (below the “user”).

Payment terms
The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation. The supplier will collect an additional 30% deposit upon book confirmation. This payment will be deducted from your nominated credit card shortly after booking has been confirmed.The balance payable is due to the supplier upon collection of your vehicle.

Article 1 - Acceptance of the general conditions
All the reservations made through our web site are subjected to the present general conditions of use as well as to our general conditions of rent. VAN-IT reserves the right to modify the present general conditions at any time without advance notice. In case of modification, the applicable conditions will remain those current in the day of the request of reservation of the User
.

The User declares to have acquainted with these general conditions of use of the web site and with our general conditions of rent before the confirmation of his request of reservation. By clicking on the button " Confirm your request ", on our web site, the User accepts without reserve all the general conditions of VAN-IT.

Article 2 – Rates of rent
The applicable rates of rent are the ones communicated by VAN-IT at the time of the reservation, and reminded on the rental agreement. The posted prices are indicated in euro inclusive of all taxes (French VAT and the other applicable taxes if necessary). VAN-IT updating regularly its rates, reserves the right to modify it at any time.

Since the payment of the deposit was made, the price of rent of the campervan is firm and guaranteed and will not be modifiable any more by VAN-IT including in the case of a fluctuation in the foreign exchange rate. After payment of the deposit asked by VAN-IT during the reservation, the User cannot ask for modification of the price paid in case of promotional offers proposed by VAN-IT.

The rates of rent are appropriate for the reservations made on our web site and are calculated according to the information supplied by the User during the reservation. Any later modification of a reservation can entail a change of the price.

The price indicated on the web site during the request of reservation includes:
- A fixed package for number of days with unlimited mileage or with a fixed kilometric package (specified on the rental agreement)
- The compulsory insurances: third party / civil liability;
- additional insurances: theft and fire with franchising;
- the local taxes (VAT);
- The options subscribed during the reservation (GPS, reduction of deposit, second driver, etc.)
- The additional costs of delivery and return of the campervan in another place than VAN-IT warehouse, if this option was subscribed during the reservation;

This price does not include:
- the fuel;
- the options (GPS, bike carrier) not subscribed at the time of the reservation;
- The possible kilometric overtakings;
- The possible expenses for young driver (s), or additional driver (s);
- the deposit to be paid by international credit card in the name of the main driver or by check, whatever are the subscribed additional insurances;
 - the damages of broken glass, tires, roof, bottom of vehicle, and inside the vehicle, opticals, rear-view mirrors, not taken care by the insurances;
- The overtakings of schedule entailing a penalty fixed by VAN-IT to the amount of 45€ TTC / HOUR, for every begun hour and entailing an additional invoicing; 
- The amount of the franchising taken by VAN-IT in the event of an accident or of damage in the vehicle with or without known third party.
- the amount of the fines. The User / tenant remains only responsible for fines and reports established against him/her and also of any customs pursuit;
- the possible expenses of parking lot;
- The expenses of expert's report.

The rates of rent also exclude all other additional expenses and additional options which are not mentioned in the confirmation of the reservation sent by VAN-IT. These expenses and options must be paid in supplement by the User during the pick-up of the campervan.

Article 3 - The campervans rented
The reservation of a vehicle on our website concerns a category of vehicle, being specified that the preferences in model depend on the availability at the time of the rent. All the campervans presented on the web site only aim at illustrating the selected category.
The User thus always selects a category and not a specific vehicle.

The User can ask for the rent of a vehicle with or without decoration without supplement. VAN-IT will do everything to satisfy the request of the User, but will not be considered as responsible if because of a mechanical problem or of quite other problem, it cannot supply a vehicle with or without decoration. The User can aspire in that case to no compensation.

Article 4 - Modalities of reservation
4.1. Booking on-line
The User makes a reservation on-line on VAN-IT's web site by supplying his/her address and phone number, the type of vehicle wished, the dates of rent, the place of pick-up and return, the wished options. The User obtains then a simulation and confirms his request by clicking on the button " Confirm your request ".

4.2. Confirmation of reservation
A the reception of a request of reservation, VAN-IT, after checking the availability of a campervan, supplies a link with access code allowing the User to validate its reservation by proceeding to the payment of a deposit of 30 % of the amount of the reservation. The User has 7 days to validate his reservation and pay the deposit. Without payment within the time limit allowed, VAN-IT will be entitled to cancel the reservation of the User, its responsibility not being engaged.
By validating his/her reservation and by proceeding to the payment of the deposit, the User recognizes that this act constitutes an irrevocable acceptance of the general conditions of VAN-IT, and that the "click" of validation before payment constitutes an electronic signature. This electronic signature has value between VAN-IT and the User of handwritten signature.

4.3. Payment methods of the deposit
The User has various means of payment to settle the 30% deposit asked by Van-IT at the reservation:
- by credit card (Visa, Eurocard, Mastercard ): secured payment SSL on the bank CIC web site.
The data relative to the user's credit card number are coded from his computer and are passed on so coded directly to the banking operator. VAN-IT has never access to the information relative to the credit cards of the Users.  By communicating his banking address and phone number, the User accepts in advance and unconditionally that VAN-IT proceeds to the secure transaction. The User thus authorizes his bank to charge his account further to the recordings or the statements passed on by VAN-IT's bank, even in the absence of invoice signed by the hand of the card's holder.

Cards emitted by banks taken up residence outside France necessarily have to be international credit cards.
- by check in Euro in the order of VAN-IT: the check must be emitted by a bank taken up residence in metropolitan France. The reservation will then be put in on hold until the reception and the collection of the user's check and at most for a duration of 7 working days. Beyond this deadline, the request of reservation will be considered as cancelled.

The User will have to send his payment by mail, accompanied with the summary of reservation which he can print on-line on the web site using the link and the access code supplied by VAN-IT, at the following address: VAN-IT SARL, 21 rue Massenet 94190 Villeneuve-Saint-Georges - FRANCE.

4.4.Validation date of the reservation
The validation date of every reservation varies according to the method of payment increased by the time needed to check the informations supplied by the User if necessary. The validation date of the user's order will vary as follows:
- By credit card: from validation of the payment of the deposit on the banking server of our partner bank
- by check: at the collection and verification of the check by the bank. The deadline which can be carried until 21 working days.

4.5. Pick-up of the campervan
A rental agreement will be established between the User and VAN-IT the day of the pick-up of the vehicle.
The campervan is delivered in working order with the normal accessories. It is the object from an inventory of fixtures and must be returned in the same state as to its departure. In defect, the User will have to acquit a sum corresponding at the expenses of restoration.

Article 5 – Renting conditions
5.1. Conditions bound to the User/ tenant
 The User / tenant to proceed to a reservation on the Web site must be 21-year-old at least and possess a driving license for at least 2 years. The User will have to present at the signature of the rental agreement an ID of current validity, a driving licence of current validity and will have to have a credit card (international for the foreigners) in his name.
In case of not presentation of these documents, VAN-IT reserves the right not to rent the vehicle. VAN-IT also reserves the right not to rent the campervan, the pick-up day, if the User cannot justify to be the required minimum age, andor to have in his ownership a valid driving licence, andor not to be capable of proceeding to the payment of the deposit. In every case, VAN-IT cannot be held responsible and will not grant any compensation.
If the User is between 21 and 25 y.o, he/she will be subjected to expenses " young driver " to the amount of 5 € ( five euro) a day.
A second driver can be signed on the rental agreement via a 5€ supplement / day.

5.2. Reminder of the basic rules of campervan hire
The rent of a vehicle involves the respect for the general conditions of rent of VAN-IT. However, it is important to remind that the User has to respect a set of rules during the rent:
- The tenant has to use the vehicle in " good head of family " in particular, without being in a state of excessive tireness, under ethylic or narcotic influence or of quite other substance susceptible to affect the driving according to the Traffic rules. The tenant thus makes a commitment to make a careful and normal usage of the vehicle.
- The tenant has to let drive the vehicle only by the drivers expressly authorized in the rental agreement, on ways appropriate for the car traffic, without participation in competitions, rallies or quite other competition whatever nature it is, as well as in essays or preparations, nor to give driving lessons;
- The tenant makes a commitment not to use the vehicle in illicit purposes or others than those planned by the manufacturer, not to overload the rented vehicle by transporting a passengers number upper to that indicated on the car registration, nor to use the vehicle for the paying transport of passengers;
- The tenant makes a commitment not to transport goods or objects forbidden by the legislation in force in the country or the countries where circulates the vehicle during the rent, nor to transport luggage on the roof of the vehicle;
- The Tenant makes a commitment to keep the vehicle closed and locked, parked under cover when it is not used and to keep the keys in safe place. The Tenant also makes a commitment to remove and to keep in safe place any device such as GPS, car radio, etc., when the vehicle is empty;
- The Tenant makes a commitment to use the adequate fuel and to verify the level of oil and the other liquids, to make upgrades necessary if necessary and to check pneumatics pressure;
- The Tenant makes a commitment not to hide or to remove the elements of identification of VAN-IT.
It is also reminded that the tenant is completely responsible for the vehicle from the coverage of the vehicle, and that the rent is personal.

5.3. Deposit
The tenant will have to leave the day of the departure a 2000-€ deposit by imprint of credit card or by check. An option "Reduction of deposit" can be subscribed on-line lowering the deposit to 500 € instead of 2000 € for an additional cost of 11€ a day. This option allows as well to reduce the amount of the expenses which could be caused in case of broken glass. For example, in case of impact on the windscreen, the tenant is in the obligation to pay entirely the expenses relative to the repair or to the change of the windscreen, according to an established estimate. With the Option reduction of deposit, the tenant will have to pay only a 150-€ lump sum.

The deposit can be used on no account to a continuation of the rent. This pledge will be paid by credit card or check in euro. It is possible that for paylment by credit card, banking charges are charged to you. These will be taken care on no account by VAN-IT.

Article 6 – Duration and continuation of the rent
The duration of the rent is the one mentioned in the confirmation of reservation. The User makes a commitment to restore the vehicle to the agreed date and time. In case of delay, the user will be charged 45€ / hour, for every begun hour.
If the User wishes to prolong his rent, he has to make the express request with VAN-IT, at least 72 hours in advance. If the continuation is possible, the User will have to confirm his request with the payment of the corresponding reserve. On no account, the User can prolong his rent without express agreement of VAN-IT.

The continuation is directly contracted with VAN-IT. So, the price of this one is subjected to the current public rates applied by VAN-IT.

In case of not authorized continuation, the User will be charged the aforesaid penalties of delay and will not benefit any more to the advantages of the compulsory and complementary insurances.

Article 7 - Conditions of cancellation – Refund
7.1. Modalities of cancellation by the User
The User can cancel his reservation and obtain the refund following the conditions below:
- If the request of cancellation intervenes more than 45 days before the departure: the User can obtain the complete refund of his advance by VAN-IT
 - If the request of cancellation intervenes between 45 and 30 days before the departure: 50 % of the paid sums will be kept by VAN-IT
- If the request of cancellation intervenes between 30 days and the date of departure: the paid advance will entirely be kept by VAN-IT as a compensation.
 - if the User only wishes to shorten his rent, the days not used will be paid off on no account.
- If the User is late on the pick- up day, this one cannot aspire to any reduction of the price of the rent.
- In case of not presentation of the User, the paid advance will entirely be kept by VAN-IT.

In all cases, further to a cancellation, 30 € administration fees will be kept from the deposit.

Any request of cancellation must be made in writing to VAN-IT by e-mail and confirmed by mail recommended with acknowledgement of receipt (or mail Fedex or UPS for the foreigners) sent in: VAN-IT - Cancellation service - 21 rue Massenet - 94190 Villeneuve Saint Georges - FRANCE.

7.2. Cancellation by VAN-IT
VAN-IT operates everything so that a wanted vehicle is available in the beginning of rent for the User. However, if a delay in the rent must be noticed because of a mechanical problem or for quite other reason, and if no solution could be found at once, VAN-IT makes a commitment not to charge the lost days and to pay off if necessary to the User the excess collected on the paid advance.

If the User wishes to cancel his reservation because of the delay in the delivery or if VAN-IT is in the obligation to cancel totally the reservation of the User, the advance will be restored entirely to him/her.
In no event, the User can ask for damages for the delay in the delivery of a vehicle or for the cancellation of the rent in the case of repairs in the course of rent. The responsibility of VAN-IT will thus on no account be held.

7.3. Refund
 In case of cancellation of reservation in the events leading to refund, according to the present general conditions of use, the refund will be made within 21 days maximum according to the date of cancellation in the suitability of VAN-IT either by re-credit of credit card,  by bank transfer or by check sent in the name of the User and to the address indicated during the reservation.

Article 8 – Responsibility
8.1. Obligation of means
VAN-IT has for all the stages of access to the web site (Request of on-line reservation, confirmation of request, transfer towards the banking site for on-line payment, etc.) only an obligation of means. As such, VAN-IT would not be considered as person in charge of all the inconveniences or the damages inherent to the use of the Internet network, in particular and not restrictively, in case of break of service, outside intervention, computer virus.

8.2. Major event
 The responsibility of VAN-IT cannot be held in case of breach to its contractual obligations because of a coincidence or of a case of absolute necessity such as defined by the case law.

8.3 Inaccuracy of the information given by the User
In case of incomplete address, wrong address, lack of information entailing a delay in delivery of a vehicle or the impossibility of delivery, VAN-IT cannot be considered as person in charge. If a second delivery is needed, VAN-IT reserves the right to demand to the User expenses corresponding to this second delivery.

8.4. Correspondence to the French legislation
The services proposed on this web Site are in accordance with the French legislation. Our responsibility can be on no account engaged in case of non compliance with the legislation of the user's country.

8.5. Third contents
By consulting the web siite, the User can have access to one or several hypertext links pointing towards third contents of other web sites. On no account, VAN-IT will be considered as person in charge of the contents of these sites.

8.6. Loss of the reservation
VAN-IT can be on no account considered as person in charge of any loss, damage or delay resulting from the loss or from the theft of the confirmation of reservation sent by email to the customer andor the use of this document by a third party.

8.7. Delay of the Customer
It falls to the User to prevent VAN-IT of any delay which he/she could have during the coverage of the vehicle. VAN-IT can be on no account considered as responsible if it decides to put at disposal the rented vehicle without news from the User within two hours. The User can then aspire on no account to any compensation if  no vehicle could be available at his/her arrival.

Article 9 - Confidentiality / Personal Information 
VAN-IT applies a policy on the confidentiality of the data and the respect of private life very strict. This policy is applicable to the web sites www.van-it.fr and www.van-it.com.

The User accepts that VAN-IT collects, treats and uses his/her personal information in the purposes aimed below. According to the regulations in force, this site was the object of a statement with the CNIL (National Commission IT and Liberties) under the number 1380813.

9.1. Collection of the personal Information of the Users
To be capable of proceeding to a request of reservation on the web site of VAN-IT, the User has to fill an on-line form in which he has to supply in particular his/her name, first name and address and phone number. This information are necessary for the good running of the service of VAN-IT. The User is informed about the fact that a wanted information is compulsory or optional. In case of optional information, he/she keeps the right not to supply the information.

Furthermore, VAN-IT can also record automatically certain information concerning the User, including data relative to its customs (address IP, connection information , etc.) Finally, cookies are used on some of the pages of the web site. Cookies are small files stored in the hard disk of the User which allow to store information as for example the time of visit, the pages visited etc. It is important to note that most of these cookies last only the time of the connection and are automatically erased at the end of the session.
 
9.2. Use of the personal information of the Users
The information collected are intended for the company VAN-IT and allow it of:
Treat the requests of reservation;
Establish a personal file concerning the User containing the sent correspondences (letters, emails, fax, etc.);
Keep and update its customer database;
Protect VAN-IT by detecting the frauds and the abuses on its web site;
Supply information to third parts realizing for its account an internal service (logistics, post, mailing, technical service, etc.). These persons have access to the personal information of the User necessary for the execution of their services but are by no means authorized to use them in other purposes;
Send promotional offers and propose the User products susceptible to interest him/her;
Settle any dispute, any problem or to make apply its general Conditions of use and rent.

The User accepts that VAN-IT uses all these data to realize statistics, to know its interests with the aim of improving its service, to improve its marketing and promotional efforts, to improve the contents of its web site and its offers.

9.3. Distribution of the personal information of the Users
VAN-IT neither sells, nor gives to thirds parties the personal information of the Users.

As indicated previously, the only cases of transfer of data to third parties are:
The data transmission of the Users to persons working only for VAN-IT.
The data transmission in judicial authorities (administrations included) further to a judicial requisition or an official request, it because of a investigation on a fraud, of an offence against the Highway Code or on any illegal activity which could see the responsibility of VAN-IT engaged.
The transmission to the insurances and the experts in the event of an accident, theft or quite other damage.

9.4. Right of access, rectification and deletion of your personal information According to the IT law and Liberties N 78-17 of January 6th, 1978, the User has a right of access, modification, rectification and deletion of his personal information .
 
To exercise this right, the user needs to send a mail to VAN-IT, 21 rue Massenet 94190 Villeneuve-Saint-Georges - FRANCE.
Nevertheless, in case of update of its data, VAN-IT keeps the information initially supplied during five years to prevent every risk of fraud or allow it to conform to the regulations in force.

Furthermore, VAN-IT keeps in its systems certain information concerning the User to resolve any dispute, solve any problem, make apply its general conditions of use of the web site and conditions of rent and conform itself to the regulations in force. Finally, to insure the safety of the data, VAN-IT reserves the right to ask the User to prove its identity before responding to his/her request.

Article 10. Intellectual property
All the elements of the web site are protected by the copyright and the right the brands and are the exclusive property of VAN-IT. 

VAN-IT grants the User a  limited license to the access and to the use of the web site for its personal use only. On no account, the User is authorized to download or to modify all or any of this web Site without its written authorization. The User can thus use on no account the contents of the web site in professional purposes (photos, descriptions, graphics, etc.). Our website cannot be reproduced, copied in no way or sold without van-it's express authorization.

The User who wishes to put on his/her personal web site a link towards the web site of VAN-IT necessarily has to ask for the authorization. The implementation of this link will establish on no account a contract of membership with the User. In every case, the user makes a commitment to remove the aforementioned link if VAN-IT makes the request.

Article 11. Completeness of the Contract
In the hypothesis where one of the clauses of the present general conditions of use of the web site would become null because of a decision of justice or change of regulations, it would affect on no account the validity of the other clauses of the present general conditions.

Article 12. Proof
The data kept in the information system of the site of VAN-IT can serve as proofs as for the past orders and may be produced within the framework of a possible dispute. The data on IT or electronic support kept by VAN-IT constitute acceptable and opposable proofs with the same convincing strength as any document which would be established, received or kept in writing.

Applicable right - Competent Jurisdiction
The present general conditions of use are subjected to the French law.
Any disputes which could be born between VAN-IT and his/her Users will be subjected to the exclusive skills of the French jurisdictions.

F.A.Q
How do I get to your depot to pick-up my van?
First of all, contact us before if you don’t have a pre-arranged appointment with us.
You have to do your reservation by email or phone before you come.

The adress of the parisian depot is: 2 rue Gaston Gourdon, Vigneux sur Seine.

From Charles de Gaulle airport to the depot, take the train (line B) from Charles de Gaulle to Chatelet les Halles (Paris) for 15 minutes and then take the train (line B) to Vigneux sur seine.
There is then a 10 minute walk or a 5 minute bus to our depot. We can pick up customers at the train station as well if they contact us before.
 
From Orly airport the customer has to take the train (line C) for 15 min to Juvisy and then the line D for 5 minutes to Vigneux sur seine
We can pick up customers at the train station as well if they contact us before.

What kind of vans are the VAN-IT?
The vans you rent are Volkswagen T4 California.
They run on diesel fuel and consume very little. (7 - 8 L/100 km).
They have manual transmission and are left hand drive. They are well maintained and offer a real driving pleasure.

How many kilometers can I do with a full tank?
A full tank will cost you approximately 60 euro and will allow you to do 800 Km (if you drive reasonably of course!)

Where can I park overnight with my van?
Almost everywhere! French law isn’t so bad concerning overnight parking.
Although, locals laws apply and sometimes it’s not allowed to park anywhere to take a nap! Remember that you will be responsible for every fine you get!
You can park as well in all the camping areas you’ll find all along the road.

Are the vans equipped with heat electricity?
All our vans are equipped with auxiliary heat (running on the gazole). It means you'll stay warm even with the engine stopped.
For all your electronic devices, you can use the 2 auxiliary batteries (independent from the engine battery), which avoids waking-up with an empty battery.
Finally, inside plugs allow you to have 220 V by connecting to an outside plug (camping for ex.)

Is it a problem if I have a foreign driving license?
Not at all! As long as you’re more than 21 and that you have your driving license for at least 2 years, there’s no problem to rent a van.
Obviously you have to have a clean driving license.
Each driver has to show his driving license the pick-up day.

Is there a kilometer limit?
For a booking of 2 days, you get a package of 1000 km and for 3 days 1500 km.
From 4 days hiring, you get 300 km a day.
You have then 2100 km to enjoy yourself if you rent the van for a week!
After that, you’ll pay a complementary rate by km.

How many people can travel in a VAN-IT? ?
We’ve got 2 kind of vans : 2 people or 4 people
In the 2 people vans, you have 2 seats at the front and a comfortable bed for 2 at the back, that you get by folding the 2 back seats.
In the 4 people vans, you have 2 seats at the front and 2 seats at the back. At night the 2 back seats fold to create a bed for 2. The roof surelevates to create an other bed for 2.
All our vans come with a full camping equipment for 2 or 4 persons.

What do I need to bring the pick-up day?
The driver has to bring an ID, his driving license and a credit card on his name. The details of the credit card will be kept only if the vehicle is damaged, returned dirty or without a full tank and finally in case you received fines on the road.
You also need to bring bedding with you as we do not provide sheets. (You can hire sheets and blankets or sleeping bags in option)

Is there a minimum hiring period?
Yes. The minimum hiring period is 2 days.
During peak period (july & august) the minimum hiring period is 7 days.

Are there any penalties for altering a booking? With alterations, is the entire hire recalculated at current rates or the same rates that were quoted when the customer originally booked?
There are no penalties for altering a booking. With alterations, the entire hire is recalculated at current rates.

Are pets allowed or any fees charge for taking pets to your vehicle?
Allowed as long as the vehicle comes back as clean as the departure. Otherwise fees are charged.

Is smoking allowed and if so do valet fees apply?
Not allowed

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Van IT Rental Terms for travel between 01-Jan-2017 and 31-Dec-2019

Terms and Conditions of Rent
The present terms and conditions of use apply exclusively between VAN-IT SARL (below "VAN-IT") and every person making a reservation (below the “user”).

Payment terms
The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation. The supplier will collect an additional 30% deposit upon book confirmation. This payment will be deducted from your nominated credit card shortly after booking has been confirmed.The balance payable is due to the supplier upon collection of your vehicle.

Article 1 - Acceptance of the general conditions
All the reservations made through our web site are subjected to the present general conditions of use as well as to our general conditions of rent. VAN-IT reserves the right to modify the present general conditions at any time without advance notice. In case of modification, the applicable conditions will remain those current in the day of the request of reservation of the User
.

The User declares to have acquainted with these general conditions of use of the web site and with our general conditions of rent before the confirmation of his request of reservation. By clicking on the button " Confirm your request ", on our web site, the User accepts without reserve all the general conditions of VAN-IT.

Article 2 – Rates of rent
The applicable rates of rent are the ones communicated by VAN-IT at the time of the reservation, and reminded on the rental agreement. The posted prices are indicated in euro inclusive of all taxes (French VAT and the other applicable taxes if necessary). VAN-IT updating regularly its rates, reserves the right to modify it at any time.

Since the payment of the deposit was made, the price of rent of the campervan is firm and guaranteed and will not be modifiable any more by VAN-IT including in the case of a fluctuation in the foreign exchange rate. After payment of the deposit asked by VAN-IT during the reservation, the User cannot ask for modification of the price paid in case of promotional offers proposed by VAN-IT.

The rates of rent are appropriate for the reservations made on our web site and are calculated according to the information supplied by the User during the reservation. Any later modification of a reservation can entail a change of the price.

The price indicated on the web site during the request of reservation includes:
- A fixed package for number of days with unlimited mileage or with a fixed kilometric package (specified on the rental agreement)
- The compulsory insurances: third party / civil liability;
- additional insurances: theft and fire with franchising;
- the local taxes (VAT);
- The options subscribed during the reservation (GPS, reduction of deposit, second driver, etc.)
- The additional costs of delivery and return of the campervan in another place than VAN-IT warehouse, if this option was subscribed during the reservation;

This price does not include:
- the fuel;
- the options (GPS, bike carrier) not subscribed at the time of the reservation;
- The possible kilometric overtakings;
- The possible expenses for young driver (s), or additional driver (s);
- the deposit to be paid by international credit card in the name of the main driver or by check, whatever are the subscribed additional insurances;
 - the damages of broken glass, tires, roof, bottom of vehicle, and inside the vehicle, opticals, rear-view mirrors, not taken care by the insurances;
- The overtakings of schedule entailing a penalty fixed by VAN-IT to the amount of 45€ TTC / HOUR, for every begun hour and entailing an additional invoicing; 
- The amount of the franchising taken by VAN-IT in the event of an accident or of damage in the vehicle with or without known third party.
- the amount of the fines. The User / tenant remains only responsible for fines and reports established against him/her and also of any customs pursuit;
- the possible expenses of parking lot;
- The expenses of expert's report.

The rates of rent also exclude all other additional expenses and additional options which are not mentioned in the confirmation of the reservation sent by VAN-IT. These expenses and options must be paid in supplement by the User during the pick-up of the campervan.

Article 3 - The campervans rented
The reservation of a vehicle on our website concerns a category of vehicle, being specified that the preferences in model depend on the availability at the time of the rent. All the campervans presented on the web site only aim at illustrating the selected category.
The User thus always selects a category and not a specific vehicle.

The User can ask for the rent of a vehicle with or without decoration without supplement. VAN-IT will do everything to satisfy the request of the User, but will not be considered as responsible if because of a mechanical problem or of quite other problem, it cannot supply a vehicle with or without decoration. The User can aspire in that case to no compensation.

Article 4 - Modalities of reservation
4.1. Booking on-line
The User makes a reservation on-line on VAN-IT's web site by supplying his/her address and phone number, the type of vehicle wished, the dates of rent, the place of pick-up and return, the wished options. The User obtains then a simulation and confirms his request by clicking on the button " Confirm your request ".

4.2. Confirmation of reservation
A the reception of a request of reservation, VAN-IT, after checking the availability of a campervan, supplies a link with access code allowing the User to validate its reservation by proceeding to the payment of a deposit of 30 % of the amount of the reservation. The User has 7 days to validate his reservation and pay the deposit. Without payment within the time limit allowed, VAN-IT will be entitled to cancel the reservation of the User, its responsibility not being engaged.
By validating his/her reservation and by proceeding to the payment of the deposit, the User recognizes that this act constitutes an irrevocable acceptance of the general conditions of VAN-IT, and that the "click" of validation before payment constitutes an electronic signature. This electronic signature has value between VAN-IT and the User of handwritten signature.

4.3. Payment methods of the deposit
The User has various means of payment to settle the 30% deposit asked by Van-IT at the reservation:
- by credit card (Visa, Eurocard, Mastercard ): secured payment SSL on the bank CIC web site.
The data relative to the user's credit card number are coded from his computer and are passed on so coded directly to the banking operator. VAN-IT has never access to the information relative to the credit cards of the Users.  By communicating his banking address and phone number, the User accepts in advance and unconditionally that VAN-IT proceeds to the secure transaction. The User thus authorizes his bank to charge his account further to the recordings or the statements passed on by VAN-IT's bank, even in the absence of invoice signed by the hand of the card's holder.

Cards emitted by banks taken up residence outside France necessarily have to be international credit cards.
- by check in Euro in the order of VAN-IT: the check must be emitted by a bank taken up residence in metropolitan France. The reservation will then be put in on hold until the reception and the collection of the user's check and at most for a duration of 7 working days. Beyond this deadline, the request of reservation will be considered as cancelled.

The User will have to send his payment by mail, accompanied with the summary of reservation which he can print on-line on the web site using the link and the access code supplied by VAN-IT, at the following address: VAN-IT SARL, 21 rue Massenet 94190 Villeneuve-Saint-Georges - FRANCE.

4.4.Validation date of the reservation
The validation date of every reservation varies according to the method of payment increased by the time needed to check the informations supplied by the User if necessary. The validation date of the user's order will vary as follows:
- By credit card: from validation of the payment of the deposit on the banking server of our partner bank
- by check: at the collection and verification of the check by the bank. The deadline which can be carried until 21 working days.

4.5. Pick-up of the campervan
A rental agreement will be established between the User and VAN-IT the day of the pick-up of the vehicle.
The campervan is delivered in working order with the normal accessories. It is the object from an inventory of fixtures and must be returned in the same state as to its departure. In defect, the User will have to acquit a sum corresponding at the expenses of restoration.

Article 5 – Renting conditions
5.1. Conditions bound to the User/ tenant
 The User / tenant to proceed to a reservation on the Web site must be 21-year-old at least and possess a driving license for at least 2 years. The User will have to present at the signature of the rental agreement an ID of current validity, a driving licence of current validity and will have to have a credit card (international for the foreigners) in his name.
In case of not presentation of these documents, VAN-IT reserves the right not to rent the vehicle. VAN-IT also reserves the right not to rent the campervan, the pick-up day, if the User cannot justify to be the required minimum age, andor to have in his ownership a valid driving licence, andor not to be capable of proceeding to the payment of the deposit. In every case, VAN-IT cannot be held responsible and will not grant any compensation.
If the User is between 21 and 25 y.o, he/she will be subjected to expenses " young driver " to the amount of 5 € ( five euro) a day.
A second driver can be signed on the rental agreement via a 5€ supplement / day.

5.2. Reminder of the basic rules of campervan hire
The rent of a vehicle involves the respect for the general conditions of rent of VAN-IT. However, it is important to remind that the User has to respect a set of rules during the rent:
- The tenant has to use the vehicle in " good head of family " in particular, without being in a state of excessive tireness, under ethylic or narcotic influence or of quite other substance susceptible to affect the driving according to the Traffic rules. The tenant thus makes a commitment to make a careful and normal usage of the vehicle.
- The tenant has to let drive the vehicle only by the drivers expressly authorized in the rental agreement, on ways appropriate for the car traffic, without participation in competitions, rallies or quite other competition whatever nature it is, as well as in essays or preparations, nor to give driving lessons;
- The tenant makes a commitment not to use the vehicle in illicit purposes or others than those planned by the manufacturer, not to overload the rented vehicle by transporting a passengers number upper to that indicated on the car registration, nor to use the vehicle for the paying transport of passengers;
- The tenant makes a commitment not to transport goods or objects forbidden by the legislation in force in the country or the countries where circulates the vehicle during the rent, nor to transport luggage on the roof of the vehicle;
- The Tenant makes a commitment to keep the vehicle closed and locked, parked under cover when it is not used and to keep the keys in safe place. The Tenant also makes a commitment to remove and to keep in safe place any device such as GPS, car radio, etc., when the vehicle is empty;
- The Tenant makes a commitment to use the adequate fuel and to verify the level of oil and the other liquids, to make upgrades necessary if necessary and to check pneumatics pressure;
- The Tenant makes a commitment not to hide or to remove the elements of identification of VAN-IT.
It is also reminded that the tenant is completely responsible for the vehicle from the coverage of the vehicle, and that the rent is personal.

5.3. Deposit
The tenant will have to leave the day of the departure a 2000-€ deposit by imprint of credit card or by check. An option "Reduction of deposit" can be subscribed on-line lowering the deposit to 500 € instead of 2000 € for an additional cost of 11€ a day. This option allows as well to reduce the amount of the expenses which could be caused in case of broken glass. For example, in case of impact on the windscreen, the tenant is in the obligation to pay entirely the expenses relative to the repair or to the change of the windscreen, according to an established estimate. With the Option reduction of deposit, the tenant will have to pay only a 150-€ lump sum.

The deposit can be used on no account to a continuation of the rent. This pledge will be paid by credit card or check in euro. It is possible that for paylment by credit card, banking charges are charged to you. These will be taken care on no account by VAN-IT.

Article 6 – Duration and continuation of the rent
The duration of the rent is the one mentioned in the confirmation of reservation. The User makes a commitment to restore the vehicle to the agreed date and time. In case of delay, the user will be charged 45€ / hour, for every begun hour.
If the User wishes to prolong his rent, he has to make the express request with VAN-IT, at least 72 hours in advance. If the continuation is possible, the User will have to confirm his request with the payment of the corresponding reserve. On no account, the User can prolong his rent without express agreement of VAN-IT.

The continuation is directly contracted with VAN-IT. So, the price of this one is subjected to the current public rates applied by VAN-IT.

In case of not authorized continuation, the User will be charged the aforesaid penalties of delay and will not benefit any more to the advantages of the compulsory and complementary insurances.

Article 7 - Conditions of cancellation – Refund
7.1. Modalities of cancellation by the User
The User can cancel his reservation and obtain the refund following the conditions below:
- If the request of cancellation intervenes more than 45 days before the departure: the User can obtain the complete refund of his advance by VAN-IT
 - If the request of cancellation intervenes between 45 and 30 days before the departure: 50 % of the paid sums will be kept by VAN-IT
- If the request of cancellation intervenes between 30 days and the date of departure: the paid advance will entirely be kept by VAN-IT as a compensation.
 - if the User only wishes to shorten his rent, the days not used will be paid off on no account.
- If the User is late on the pick- up day, this one cannot aspire to any reduction of the price of the rent.
- In case of not presentation of the User, the paid advance will entirely be kept by VAN-IT.

In all cases, further to a cancellation, 30 € administration fees will be kept from the deposit.

Any request of cancellation must be made in writing to VAN-IT by e-mail and confirmed by mail recommended with acknowledgement of receipt (or mail Fedex or UPS for the foreigners) sent in: VAN-IT - Cancellation service - 21 rue Massenet - 94190 Villeneuve Saint Georges - FRANCE.

7.2. Cancellation by VAN-IT
VAN-IT operates everything so that a wanted vehicle is available in the beginning of rent for the User. However, if a delay in the rent must be noticed because of a mechanical problem or for quite other reason, and if no solution could be found at once, VAN-IT makes a commitment not to charge the lost days and to pay off if necessary to the User the excess collected on the paid advance.

If the User wishes to cancel his reservation because of the delay in the delivery or if VAN-IT is in the obligation to cancel totally the reservation of the User, the advance will be restored entirely to him/her.
In no event, the User can ask for damages for the delay in the delivery of a vehicle or for the cancellation of the rent in the case of repairs in the course of rent. The responsibility of VAN-IT will thus on no account be held.

7.3. Refund
 In case of cancellation of reservation in the events leading to refund, according to the present general conditions of use, the refund will be made within 21 days maximum according to the date of cancellation in the suitability of VAN-IT either by re-credit of credit card,  by bank transfer or by check sent in the name of the User and to the address indicated during the reservation.

Article 8 – Responsibility
8.1. Obligation of means
VAN-IT has for all the stages of access to the web site (Request of on-line reservation, confirmation of request, transfer towards the banking site for on-line payment, etc.) only an obligation of means. As such, VAN-IT would not be considered as person in charge of all the inconveniences or the damages inherent to the use of the Internet network, in particular and not restrictively, in case of break of service, outside intervention, computer virus.

8.2. Major event
 The responsibility of VAN-IT cannot be held in case of breach to its contractual obligations because of a coincidence or of a case of absolute necessity such as defined by the case law.

8.3 Inaccuracy of the information given by the User
In case of incomplete address, wrong address, lack of information entailing a delay in delivery of a vehicle or the impossibility of delivery, VAN-IT cannot be considered as person in charge. If a second delivery is needed, VAN-IT reserves the right to demand to the User expenses corresponding to this second delivery.

8.4. Correspondence to the French legislation
The services proposed on this web Site are in accordance with the French legislation. Our responsibility can be on no account engaged in case of non compliance with the legislation of the user's country.

8.5. Third contents
By consulting the web siite, the User can have access to one or several hypertext links pointing towards third contents of other web sites. On no account, VAN-IT will be considered as person in charge of the contents of these sites.

8.6. Loss of the reservation
VAN-IT can be on no account considered as person in charge of any loss, damage or delay resulting from the loss or from the theft of the confirmation of reservation sent by email to the customer andor the use of this document by a third party.

8.7. Delay of the Customer
It falls to the User to prevent VAN-IT of any delay which he/she could have during the coverage of the vehicle. VAN-IT can be on no account considered as responsible if it decides to put at disposal the rented vehicle without news from the User within two hours. The User can then aspire on no account to any compensation if  no vehicle could be available at his/her arrival.

Article 9 - Confidentiality / Personal Information 
VAN-IT applies a policy on the confidentiality of the data and the respect of private life very strict. This policy is applicable to the web sites www.van-it.fr and www.van-it.com.

The User accepts that VAN-IT collects, treats and uses his/her personal information in the purposes aimed below. According to the regulations in force, this site was the object of a statement with the CNIL (National Commission IT and Liberties) under the number 1380813.

9.1. Collection of the personal Information of the Users
To be capable of proceeding to a request of reservation on the web site of VAN-IT, the User has to fill an on-line form in which he has to supply in particular his/her name, first name and address and phone number. This information are necessary for the good running of the service of VAN-IT. The User is informed about the fact that a wanted information is compulsory or optional. In case of optional information, he/she keeps the right not to supply the information.

Furthermore, VAN-IT can also record automatically certain information concerning the User, including data relative to its customs (address IP, connection information , etc.) Finally, cookies are used on some of the pages of the web site. Cookies are small files stored in the hard disk of the User which allow to store information as for example the time of visit, the pages visited etc. It is important to note that most of these cookies last only the time of the connection and are automatically erased at the end of the session.
 
9.2. Use of the personal information of the Users
The information collected are intended for the company VAN-IT and allow it of:
Treat the requests of reservation;
Establish a personal file concerning the User containing the sent correspondences (letters, emails, fax, etc.);
Keep and update its customer database;
Protect VAN-IT by detecting the frauds and the abuses on its web site;
Supply information to third parts realizing for its account an internal service (logistics, post, mailing, technical service, etc.). These persons have access to the personal information of the User necessary for the execution of their services but are by no means authorized to use them in other purposes;
Send promotional offers and propose the User products susceptible to interest him/her;
Settle any dispute, any problem or to make apply its general Conditions of use and rent.

The User accepts that VAN-IT uses all these data to realize statistics, to know its interests with the aim of improving its service, to improve its marketing and promotional efforts, to improve the contents of its web site and its offers.

9.3. Distribution of the personal information of the Users
VAN-IT neither sells, nor gives to thirds parties the personal information of the Users.

As indicated previously, the only cases of transfer of data to third parties are:
The data transmission of the Users to persons working only for VAN-IT.
The data transmission in judicial authorities (administrations included) further to a judicial requisition or an official request, it because of a investigation on a fraud, of an offence against the Highway Code or on any illegal activity which could see the responsibility of VAN-IT engaged.
The transmission to the insurances and the experts in the event of an accident, theft or quite other damage.

9.4. Right of access, rectification and deletion of your personal information According to the IT law and Liberties N 78-17 of January 6th, 1978, the User has a right of access, modification, rectification and deletion of his personal information .
 
To exercise this right, the user needs to send a mail to VAN-IT, 21 rue Massenet 94190 Villeneuve-Saint-Georges - FRANCE.
Nevertheless, in case of update of its data, VAN-IT keeps the information initially supplied during five years to prevent every risk of fraud or allow it to conform to the regulations in force.

Furthermore, VAN-IT keeps in its systems certain information concerning the User to resolve any dispute, solve any problem, make apply its general conditions of use of the web site and conditions of rent and conform itself to the regulations in force. Finally, to insure the safety of the data, VAN-IT reserves the right to ask the User to prove its identity before responding to his/her request.

Article 10. Intellectual property
All the elements of the web site are protected by the copyright and the right the brands and are the exclusive property of VAN-IT. 

VAN-IT grants the User a  limited license to the access and to the use of the web site for its personal use only. On no account, the User is authorized to download or to modify all or any of this web Site without its written authorization. The User can thus use on no account the contents of the web site in professional purposes (photos, descriptions, graphics, etc.). Our website cannot be reproduced, copied in no way or sold without van-it's express authorization.

The User who wishes to put on his/her personal web site a link towards the web site of VAN-IT necessarily has to ask for the authorization. The implementation of this link will establish on no account a contract of membership with the User. In every case, the user makes a commitment to remove the aforementioned link if VAN-IT makes the request.

Article 11. Completeness of the Contract
In the hypothesis where one of the clauses of the present general conditions of use of the web site would become null because of a decision of justice or change of regulations, it would affect on no account the validity of the other clauses of the present general conditions.

Article 12. Proof
The data kept in the information system of the site of VAN-IT can serve as proofs as for the past orders and may be produced within the framework of a possible dispute. The data on IT or electronic support kept by VAN-IT constitute acceptable and opposable proofs with the same convincing strength as any document which would be established, received or kept in writing.

Applicable right - Competent Jurisdiction
The present general conditions of use are subjected to the French law.
Any disputes which could be born between VAN-IT and his/her Users will be subjected to the exclusive skills of the French jurisdictions.

F.A.Q
How do I get to your depot to pick-up my van?
First of all, contact us before if you don’t have a pre-arranged appointment with us.
You have to do your reservation by email or phone before you come.

The adress of the parisian depot is: 2 rue Gaston Gourdon, Vigneux sur Seine.

From Charles de Gaulle airport to the depot, take the train (line B) from Charles de Gaulle to Chatelet les Halles (Paris) for 15 minutes and then take the train (line B) to Vigneux sur seine.
There is then a 10 minute walk or a 5 minute bus to our depot. We can pick up customers at the train station as well if they contact us before.
 
From Orly airport the customer has to take the train (line C) for 15 min to Juvisy and then the line D for 5 minutes to Vigneux sur seine
We can pick up customers at the train station as well if they contact us before.

What kind of vans are the VAN-IT?
The vans you rent are Volkswagen T4 California.
They run on diesel fuel and consume very little. (7 - 8 L/100 km).
They have manual transmission and are left hand drive. They are well maintained and offer a real driving pleasure.

How many kilometers can I do with a full tank?
A full tank will cost you approximately 60 euro and will allow you to do 800 Km (if you drive reasonably of course!)

Where can I park overnight with my van?
Almost everywhere! French law isn’t so bad concerning overnight parking.
Although, locals laws apply and sometimes it’s not allowed to park anywhere to take a nap! Remember that you will be responsible for every fine you get!
You can park as well in all the camping areas you’ll find all along the road.

Are the vans equipped with heat electricity?
All our vans are equipped with auxiliary heat (running on the gazole). It means you'll stay warm even with the engine stopped.
For all your electronic devices, you can use the 2 auxiliary batteries (independent from the engine battery), which avoids waking-up with an empty battery.
Finally, inside plugs allow you to have 220 V by connecting to an outside plug (camping for ex.)

Is it a problem if I have a foreign driving license?
Not at all! As long as you’re more than 21 and that you have your driving license for at least 2 years, there’s no problem to rent a van.
Obviously you have to have a clean driving license.
Each driver has to show his driving license the pick-up day.

Is there a kilometer limit?
For a booking of 2 days, you get a package of 1000 km and for 3 days 1500 km.
From 4 days hiring, you get 300 km a day.
You have then 2100 km to enjoy yourself if you rent the van for a week!
After that, you’ll pay a complementary rate by km.

How many people can travel in a VAN-IT? ?
We’ve got 2 kind of vans : 2 people or 4 people
In the 2 people vans, you have 2 seats at the front and a comfortable bed for 2 at the back, that you get by folding the 2 back seats.
In the 4 people vans, you have 2 seats at the front and 2 seats at the back. At night the 2 back seats fold to create a bed for 2. The roof surelevates to create an other bed for 2.
All our vans come with a full camping equipment for 2 or 4 persons.

What do I need to bring the pick-up day?
The driver has to bring an ID, his driving license and a credit card on his name. The details of the credit card will be kept only if the vehicle is damaged, returned dirty or without a full tank and finally in case you received fines on the road.
You also need to bring bedding with you as we do not provide sheets. (You can hire sheets and blankets or sleeping bags in option)

Is there a minimum hiring period?
Yes. The minimum hiring period is 2 days.
During peak period (july & august) the minimum hiring period is 7 days.

Are there any penalties for altering a booking? With alterations, is the entire hire recalculated at current rates or the same rates that were quoted when the customer originally booked?
There are no penalties for altering a booking. With alterations, the entire hire is recalculated at current rates.

Are pets allowed or any fees charge for taking pets to your vehicle?
Allowed as long as the vehicle comes back as clean as the departure. Otherwise fees are charged.

Is smoking allowed and if so do valet fees apply?
Not allowed

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Van IT Insurance

General conditions
Insurance is 5 € / day for a driver over 25 y.o and 10 € / day between 21 and 25 y.o.

Vehicles are insured “every risks” for an amount of 5€ / day of rent. The guarantee applies to the following risks:
- civil liability without limitation of amount in the event of an accident, up to 762.245 € in case of fire or explosion.
- Defence and appeal: at the level of 1600 €
- theft and fire
- natural disasters
- damages any accidents for the vehicle
- physical protection of the driver and the passengers.

The vehicle is only insured for the period of the rent indicated on the rental agreement. Crossed this deadline and except if a continuation is accepted by VAN-IT, the tenant will be only responsible for any damages caused andor undergone by the vehicle.

Obligation in case of incident
At the risk of being declined from the insurance, the tenant makes the commitment of:
- declaring to VAN-IT within 24 hours and to the authorities of police any accident, theft or fire, even partial;
- sendind the report directly to the insurer within 72 hours following the accident, a copy of which being also sent to VAN-IT;
- Mentioning in his(her) statement the circumstances, date, place and the hour of the accident, name and address of witnesses, registration of the car of the third party, the name of his(her) insurance company and its policy number of insurance.
- Joining to this statement any police report, expert's report, if established;
- Discussing on no account the responsibility, or deal or compromise with third parties with regard to the accident;
- passing on to VAN-IT the notices, the letters, the assignments, the extrajudicial acts as well as any parts of procedure of which he would have been adressed.
In case of theft, of attempt of theft and vandalism, the Tenant will have to make the statement to the local authorities of police or gendarmerie and VAN-IT within 48 hours and will have to deposit a complaint. The Tenant will have to pass on to VAN-IT the original of the complaint and keep a copy. He will have to give as soon as possible to VAN-IT all the documents of the vehicle and the keys. The no-return of the keys of the vehicle will automatically cancel the theft warranty and the invoicing of the totality of the value of the vehicle and expert's expenses.
In case of non compliance with these obligations, the Tenant would entirely be considered as responsible, VAN-IT reserving the right to prosecute against him/her.

Assistance 24H / 24 – 7D / 7
It covers the assistance to the vehicle and to the persons transported in case of mechanic breakdown or of accident. It takes care of:
- the expenses of towing (at the level of 200 €);
- the routing (continuation of the journey or return in the place of residence of the passenger): 1st class train or economy class plane, taxi on a distance of 100 km;
- costs of hotel + breakfast at the level of 80 euro / night (1 night maximum in France and 3 nights abroad);
- and, if necessary, the expenses of repatriation of the vehicle and the persons transported up to the point of departure of the rent.

This assistance is valid in all the countries enumerated in the article 6.2 of the present terms and conditions. It works 24 hours a day - 7 days a week.

All the expenses of assistance which could be engendered further to an incident liking of the responsibility of the customer will be completely at his expense. The expenses of towing relative to a battery unloaded by the customer will so be chargeable to this one.

Exclusions from the insurance
The damages enumerated below are not covered by the insurance and will entirely have to be taken care by the Tenant:
- Tyres, car radio, electronic devices (GPS), broken windows (windows, windscreen and rear-view mirror), the damages inside the vehicle. The damages due to the gel, and the objects or the personal effects, are on no account covered by our insurance. All the expenses engendered for this type of repair will be chargeable to the Tenant.
For the tyres : the vehicle is supplied to the Tenant with tyres which the state and the number are in accordance with the regulations in force. In case of deterioration of one of them for a cause other than the normal use, the Tenant makes a commitment to replace it at his own expenses by a tyre of the same dimension, same brand.

Destitution of guarantee
The Tenant will lose the profit of all the insurances or guarantees in case he does not respect one of the measures of the article 6 of the present terms and conditions, within the framework of a false statement in the rental agreement andor in the accident report, attempt of swindle, severe violation of the traffic rules or quite other liable fault committed deliberately, within the framework of a voluntary fact, suicide attempt, or to any illicit purposes.