Energi Campers France Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019 The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Energi Campers France Insurance Deposit
A deposit of € 2000 per camper-van will be left on the day of departure (non-cashed cheque or copy of credit card). This will be returned to the renting party the week following return of the vehicle provided that the vehicle and its equipment are returned in good condition at the agreed time and place, subject to deduction of any eventual repair costs which are not covered by the all-risks insurance policy.
If damage to a vehicle is found after its return, the supplier will notify the renting party by letter or email along with a statement from a professional consultant or a photograph of the damage.
The deposit represents the excess for which the renting party is liable in the event of damage or accident. This always remains as € 2000, even when additional insurance is taken out. It is possible to subscribe to a Partial Waiver of the Excess. In this case, the excess payable in the event of an accident for which the rental party is responsible, or without an identified third party, decreases from € 2000 to € 750 per accident. The cost is € 15 per day (minimum payment € 100). The reduction in excess does not apply to damage to the upper parts of the camper-van (roof, hood and, in a general sense, all parts of the vehicle above 2 metres in height), even when partial waiver
of the excess (CDW) has been taken out. Accidental damage to tyres, windscreen, side windows, the car radio, electronic accessories or personal property belonging to the renting party, along with damage to the inside if the vehicle, are not covered by the insurance in any circumstances, even when additional insurance has been taken out.
Insurance:
The supplier's vehicles are covered by an all risks insurance policy which is included in the rental price, with excess, and valid within all EEC countries. Any other destination is subject to prior authorisation in writing from the supplier.
The guarantee applies to the following risks :
- unlimited civil liability in the event of an accident; up to 762,245 Euros in the event of a fire or explosion
- defence and appeal: unlimited / - theft and fire with excess / - natural disasters / - damages resulting from any accidents to the vehicle with excess / - additional fixed cover for the driver and passengers.
The renting party takes the place of the rental agent as regards its rights and position in appeals against third parties for material damage. Any indemnity obtained will firstly be used to reimburse the rental agent for any expenses incurred, the remaining balance going to the renting party.
Subject to the penalty of withdrawal of the insurance, the renting party undertakes :
- To declare any accident, theft or fire, even partial, to the supplier within 24 hours and to the police,
- To set out the circumstances, date, time and hour of the accident in the declaration, along with the names and addresses of any witnesses, the number of the other party's car, the name of their insurance company and their policy number,
- To attach any police or Gendarmerie reports, or clerks' observations to the declaration, if these have been drawn up,
- Not to discuss liability in any circumstances, nor enter into any deal or agreement with any third party in relation to the accident.
The vehicle is only insured for the rental duration indicated on the contract. After this time period, except where an extension has been accepted by the supplier in writing, the renting party will be solely liable for any damage caused and/or suffered by the camper-van.
There is no insurance cover for any drivers who do not hold a valid driving licence or who drive under the influence of alcohol. The supplier cannot accept any responsibility for accidents to third parties or damage to the vehicle caused by the renting party during the rental period if the renting party has deliberately provided the supplier with false information.
In the event of an accident caused by the renting party in the course of which the vehicle is seriously damaged or immobilised for more than five days, the supplier reserves the right to put an end to the rental contract without any reimbursement or compensation. Repair or excess expenses will remain payable.
Exclusions:
Tyres, car radio, electronic accessories (in particular the supplied GPS and/or television), broken windows [windows, windscreen and rear-view mirror], damage to the inside of the camper-van, frost damage, personal belongings, upper parts of the camper-van above 2m, are not covered by the supplier's insurance in any circumstances, even if additional insurance is taken out. Brest depot Brest is a serviced non depot location. Dinard - Pleurtuit - Saint-Malo Airport - DNR depot Dinard - Pleurtuit - Saint-Malo Airport - DNR is a serviced non depot location. Lorient South Brittany Airport - LRT depot Lorient South Brittany Airport - LRT is a serviced non depot location. Nantes depot Nantes is a serviced non depot location. Nantes Atlantique Airport - NTE depot Nantes Atlantique Airport - NTE is a serviced non depot location. Paris depot Paris is a serviced non depot location.
PLEASE NOTE THERE IS NO PHYSICAL DEPOT IN PARIS. INSTEAD YOU WILL BE MET WITH THE VEHICLE AT A PREAARANGED LOCATION. PLEASE FORWARD US DETAILS OF WHERE YOU WOULD LIKE TO BE MET WITH THE VEHICLE DURING THE BOOKING PROCES.
Pick up and drop off
Our departure --> Saturdays (4 p.m.)
Our return times --> Saturdays (10 a.m.)
Week-end:
Departures --> Fridays (6 p.m.)
Return times --> last day of the weekend (5 p.m. or Monday morning) Paris - Charles de Gaulle Airport - CDG depot Paris - Charles de Gaulle Airport - CDG is a serviced non depot location. Depending availability of Motorhome at these point. Paris - Orly Airport - ORY depot Paris - Orly Airport - ORY is a serviced non depot location. Depending availability of Motorhome at these point. Rennes depot Address: 21 Ter Rue Cawiezel
, Messac
, FR
Pick up and drop off
Our departure --> Saturdays (4 p.m.)
Our return times --> Saturdays (10 a.m.)
Week-end:
Departures --> Fridays (6 p.m.)
Return times --> last day of the weekend (5 p.m. or Monday morning) Rennes - Saint - Jacques Airport - RNS depot Rennes - Saint - Jacques Airport - RNS is a serviced non depot location. Tours depot Address: Saint Pierre des Corps Railways TGV Station
, Tours
, FR
Pick up and drop off
Our departure --> Saturdays (4 p.m.)
Our return times --> Saturdays (10 a.m.)
Week-end:
Departures --> Fridays (6 p.m.)
Return times --> last day of the weekend (5 p.m. or Monday morning) |
